I have been a customer of Volvo dealer Surrey since I purchased the 2010 XC 70. I called Collins auto to repair my rear left turn light. I spoke to owner Doug and he was very helpful and friendly. Doug also quoted me a price to replace the serpentine belt & water pump. He told me over the phone that the shop just did the same job recently on another Volvo. Doug quoted me a price of $ 798.00 plus tax, everything included. When I picked up my car, I spoke to Jon and asked him to confirm the price of the serpentine belt and water pump replacement. Jon was checking out the web for pricing and mentioned extra jobs re tension adjustment. He was not able to confirm the price but promised that Doug will call me soon with the information. I picked up the car Friday moring ~ 1030am and today is Monday and I have not received the phone call from Collins.